1. Data We Collect

At Pizza73, we are committed to protecting your privacy. This policy outlines the types of information we collect when you use our website, mobile application, or services.

1.1 Personal Information

We may collect the following personal information:

  • Name, email address, phone number, and delivery address
  • Payment information (though we do not store complete credit card details)
  • Order history and preferences
  • Account login details if you create an account
  • Communication records when you contact our customer service

1.2 Automatically Collected Information

When you visit our website or use our mobile app, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and actions taken on our website/app
  • Time and date of your visit
  • Referral source (how you found our website)
  • Location information (if location services are enabled)

2. How We Use Your Data

We use the information we collect for the following purposes:

2.1 Providing Our Services

  • Processing and fulfilling your orders
  • Managing your account and preferences
  • Providing customer support
  • Facilitating delivery of our products
  • Processing payments

2.2 Improving Our Services

  • Analyzing usage patterns to enhance website/app functionality
  • Developing new products and services
  • Troubleshooting technical issues
  • Conducting market research and analysis

2.3 Marketing and Communications

  • Sending promotional offers and newsletters (if you've opted in)
  • Informing you about new products or services
  • Personalizing your experience based on preferences
  • Conducting surveys to improve our services

2.4 Legal and Security Purposes

  • Complying with legal obligations
  • Detecting and preventing fraud or unauthorized access
  • Enforcing our terms of service
  • Protecting our rights, property, and safety

3. Your Rights

As a user of our services, you have certain rights regarding your personal information:

3.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete.

3.2 Deletion and Restriction

You can request that we delete your personal information or restrict its processing under certain circumstances.

3.3 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

3.4 Objection to Processing

You have the right to object to the processing of your personal information for direct marketing purposes or other legitimate interests.

3.5 Withdrawal of Consent

Where we process your information based on consent, you can withdraw that consent at any time.

3.6 Complaint to a Supervisory Authority

You have the right to lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and provide a more personalized experience.

4.2 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., session management, security features).
  • Preference Cookies: Remember your settings and preferences for future visits.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

4.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or browse our website privately. However, blocking certain cookies may impact your experience and the services we can offer.

4.4 Third-Party Cookies

Some cookies are placed by third parties, such as Google Analytics and Facebook Pixel, to provide analytics and marketing services. These third parties may have their own privacy policies governing how they use this information.

5. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Pizza73 Data Protection Team
141 Tony Station
New Ashleyside
M50 3TU

Email: [email protected]
Phone: +44 924 614 4286

We will respond to your request within 30 days.

5.1 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date.